Skylake Boreholes Privacy Policy

Effective Date: July 1, 2024

Skylake Boreholes (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard yourpersonal information when you visit our website skylakeboreholes.co.zw (the “Website”) and when you use our services. By using the Website or our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our Website or use our services:

• Personal Identifiers: Name, email address, phone number, mailing address, billing information.
• Technical Information: IP address, browser type, device type, operating system, referring website, pages visited, date and time of visits.
• Usage Information: Information about how you use our Website and services.
• Marketing and Communications Information: Your preferences in receiving marketing communications from us.

2. How We Use Your Information

We may use your personal information for the following purposes:

• Provide and Improve Services: To deliver the services you request, personalize your experience, and improve our Website and services.
• Customer Support: To respond to your inquiries, provide technical support, and address any issues you may have.
• Marketing and Communications: To send you marketing and promotional materials that may be of interest to you, subject to your preferences. You may opt-out of receiving marketing communications at any time.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. How We Share Your Information

We may share your personal information with the following categories of third parties:

• Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as website hosting, data analysis, marketing services, and customer support. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We and our service providers may use cookies and similar tracking technologies to collect information about your browsing behavior on our Website. You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You have the following choices regarding your personal information:

• Access and Correction: You may request access to and correction of your personal information that we hold.
• Marketing Communications: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.
• Cookies: You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Our Website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]

By using our Website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.